Services
We are not simply reseller, but solution provider. Besides the supply of materials, we offer a number of services with the aim of achieving the best possible result,
which means the best customer satisfaction.
Our work is based on two key elements:
- a project-focused approach: every customer is unique with own needs and wishes, just as every house is different from the others, this is why every project deserves special attention and care;
- teamwork: an active and functional collaboration with the other professionals involved in the project is essential to achieve the set goal.
The services
Information consulting
Knowledge is essential for a right choice, our first task is to provide the client with all the necessary information and to help him to make conscious choices.
Custom design
Every project is tailor-made around the customer requests. The project is designed together with the customer and other involved professionals
and technicians, such as architects, engineers and installers.
Fast and reliable quotation
Thanks to standardized procedures and optimized calculation tools we are able to provide accurate and clear quotations quickly.
System setup
All systems are delivered configured and tested in laboratory, they just need to be installed.
Detailed instructions are included in the package.
Installation assistance
Installation of the components is very simple and no special experience is required, any electrician is
able to execute it. However, we can provide all the requested support during this phase.
Warranty extension
Products are covered with a standard two-years warranty, but we offer the possibility to extend the warranty to five years.
Remote assistance
To give customers peace of mind, a remote assistance optional service is available, in order to have a quick response in
case of a system trouble, support in managing the system, real time software upgrades.
For further information, don't hexitate to contact us.
